Central Designs is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Company name: Central Designs
Business type: Design services
Email: email@centraldesigns.co.uk
Phone: 01782 662269
Website: www.centraldesigns.co.uk
Central Designs is the data controller responsible for your personal data.
2. Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number
- Business name
- Billing and payment information
- Project details and design briefs
- Communications you send to us (emails, messages, enquiries)
- Website usage data (if applicable, such as IP address and cookies)
3. How We Collect Your Data
We collect data when you:
- Contact us via email, phone, website forms, or social media
- Request a quote or engage our services
- Enter into a contract with us
- Make payments for our services
- Visit our website (via cookies or analytics tools, if used)
4. How We Use Your Data
We use your personal data to:
- Provide and manage graphic design services
- Communicate with you about projects and enquiries
- Prepare quotes, invoices, and contracts
- Process payments
- Improve our services and website
- Comply with legal or regulatory obligations
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract: To perform services you have requested
- Legitimate interests: To run and grow our business
- Legal obligation: To comply with accounting or legal requirements
- Consent: Where you have given explicit consent (e.g. marketing emails)
6. Marketing Communications
We may send you marketing communications if:
- You have requested information from us, or
- You are an existing client and have not opted out
You can opt out of marketing at any time by contacting us or using the unsubscribe link where applicable.
7. Data Sharing
We do not sell your personal data. We may share data with:
- Trusted service providers (e.g. accountants, payment processors, hosting providers)
- Legal or regulatory authorities where required by law
All third parties are required to respect the security of your data and treat it in accordance with the law.
8. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Data is stored securely and only retained for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements.
9. Data Retention
We retain personal data:
- For the duration of our business relationship
- As required for accounting, tax, or legal purposes
- Until consent is withdrawn (where processing is based on consent)
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict processing of your data
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details above.
11. Cookies (If Applicable)
Our website may use cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings.
A separate Cookie Policy may apply if cookies are used.
12. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
Phone: 0303 123 1113
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our website.
Last updated: 09:03:2023